1. When should In Home Care be considered?
2. Can we really receive the care we need in our home?
3. How do I arrange for Home Care services?
5. What payment options do I have?
6. What type of services do you offer?
7. What makes your Caregivers different?
8. Are your services limited to Seniors?
9. Are your services available in retirement communities, assisted living facilities or nursing homes?
10. How soon can you start services?
11. Are your employees bonded and insured?
12. What is your service area?
13. What if I need help after office hours?
1. When should In Home Care be considered?
When assistance is needed with some or all of the normal activities of day to day living. This may include such things as regular hygiene, housekeeping, cooking, shopping or even walking safely without assistance. The inability to cope with these activities may be due to a need for home recovery resulting from the recent surgery or illness. Alternatively, it may be necessary if a family is unable to cope with an increase in forgetfulness on the part of a loved one that might prove dangerous because of such things as medications improperly taken or stove burners being left on.
2. Can we really receive the care we need in our home?
Absolutely. The fact is, the level of care is usually higher than that of institutional long-term care solutions. Care provided to an individual on a one-one-one basis is by its very nature far more encompassing, responding not only to specific physical needs, but also providing much needed companionship.
3. How do I arrange for Home Care services?
Start with a telephone call at anytime and one of our Staff will answer you. We will listen carefully to your requirements, explain our services and then outline the next steps to take. Depending on the depth of service required, this may include a brief assessment of the individual to be cared for so that we can recommend an appropriate level of care.
In Home Care costs vary greatly on a case to case basis, but generally they are substantially lower than other alternative long-term care. In addition, costs may be covered by private insurance and in home care is billed strictly on the basis of usage. We have very competitive rates for all of our services.
5. What payment options do I have?
We will verify any insurance coverage first. For services not covered by insurance, we will bill the responsible party bi-weekly. Invoices are due upon receipt.
6. What type of services do you offer?
We offer home health aides/Caregivers/Companions who will provide you with the non-medical care with the nurse’s supervision.
7. What makes your Caregivers different?
All of our Caregivers have passed a detailed screening process. Our employees are selected based on a high degree of demonstrated professional competence and retained according to specific hiring procedures and policies, not to mention their extreme reliability, knowledge and skills.
8. Are your services limited to Seniors?
We provide services to seniors as well as persons with disabilities, home recovering after hospitalization and others.
Yes , we will assist you anywhere you are: in your home, at the hospital, at the Retirement community or wherever you need it.
10. How soon can you start services?
Just give us a call. We provide care 24 hours a day/ 7 days a week. As soon as we fully assessed your needs, an appropriate Caregiver will be referred to you immediately. We could begin services on the same day you called when circumstances allow.
11. Are your employees bonded and insured?
Our agency holds professional and general liability policies on all staff.
12. What is your service area?
We cover the whole Peninsula area, Santa Clara County, San Francisco , East Bay (Alameda County & Contra Costa).
13. What if I need help after office hours?
We have a team who will assist you 24 hours a day/7 days a week.